We are so sorry to hear you have had a shift cancelled!
At the time a business posts a job on Sidekicker, they are expecting the job to go ahead. However, there will be occasions when a business' operational requirements change and this could result in one or more of their jobs being cancelled. An example of this could be where a business requires staff for an event but due to decreased guest numbers or poor weather conditions, the job is unable to go ahead.
What happens when a job is cancelled on Sidekicker?
If you have been hired on a job and that job is later cancelled, you will be notified via email and push notification (so long as you have enabled push notifications). The job will also disappear from your jobs dashboard on Sidekicker.
Is it common for jobs to be cancelled on Sidekicker?
We understand how frustrating it can be to have your job cancelled but thankfully, it is not a common occurrence!
At Sidekicker, we work closely with businesses to ensure we can predict and support their staffing needs as best as possible, and encourage all businesses to provide as much notice as they can if shift cancellations are unavoidable. We also monitor business activity to ensure we are only working with the safest and most reliable businesses.
Am I compensated for cancelled jobs?
Sidekicker is unable to offer compensation if your job is cancelled prior to the start time. However, if you have already arrived on-site and the business sends you home, you may be entitled to some form of compensation. We would urge you to contact our Support team if you find yourself in this situation so that we can assist you further.
Still have questions? Feel free to reach out to our team via the blue chat bubble on Sidekicker - we're always happy to help!