What is an ongoing job?
An ongoing job is a job that will last for more than just one shift. It might be a job that goes over two days, a job that requires you to work Monday to Friday for a whole week or a project that's going to last for a few months.
The specific start time, end time and break information isn't always specified at first glance on an ongoing job:
How do I get the details for an ongoing job?
You'll need to thoroughly read the job description to get all the info you need for an ongoing job. If there's any information that's missing, just reach out to us via the blue Sidekicker chat bubble to let us know!
Generally ongoing jobs will occur over multiple days and you will need to be available for all available shifts before you apply.
When do I submit my timesheet for an ongoing job?
You should submit your timesheet for an ongoing job after your last shift on that timesheet. For example, if you have a timesheet for Monday to Wednesday, you should submit your timesheet for the entire period after your shift on Wednesday. If you submit it earlier, you won't be able to add your extra hours and you won't be paid correctly. If you've accidentally submitted your timesheet too early, please reach out to us via the blue Sidekicker chat bubble as soon as possible.
How do I complete my timesheet?
For each row in your timesheet, you need to select your start and end time and pop in your break length. If you didn't work a particular day, you can select didn't work.
You also get the chance to leave a review score and a written review too. Your written review gets sent straight to us and is not seen by the client -- it's your chance to tell us anything you think is important for us to know.
When do I get paid for my ongoing job?
As per usual, you'll get paid the week after the end date of the job. With ongoing jobs, this sometimes means that you'll get paid fortnightly rather than weekly -- it all depends on how your ongoing job is set up and how long it's going to go for.
If you have an ongoing job from Monday 1st of May until Friday 12th of May, you should submit your timesheet for the entire period after your shift on Friday 12th, and you can expect the funds for the whole two weeks to be in your account by the next Friday. You can be reminded of how our pay cycle runs here.
Why is my new timesheet missing?
Once the client approves your timesheet, they'll roll it over and a new timesheet will appear in your active jobs section.
If you have been instructed by the employer to work an upcoming week and the job is not back in your active section for you to enter your hours, please politely remind them to post a new ongoing job for you or roll over an existing job. If they have any concerns we are always here to help.
What if the client wants to work with me off Sidekicker?
In certain circumstances, clients are able to enter into direct working agreements with Sidekicks. If a client wants to offer you permanent work, just let us know and we can get it organised for you.
If you have any questions at all about your ongoing job, just reach out via the blue Sidekicker chat bubble; we're always here to help!