For Sidekicks

Tips for completing shifts, how payment works, and how to stay safe while working shifts through the platform.

Charlotte Hill avatar Steph Drilon avatar Bianca Jafari avatar +2
68 articles in this collection
Written by Charlotte Hill, Steph Drilon, Bianca Jafari and 2 others
Before My Shift

What happens when I apply for a shift?

How to apply for a shift, how long your application can take, how to withdraw your application, and why applied jobs may disappear.
Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

Can I apply for two jobs that are scheduled for the same time?

Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

How long will it take to find out if I've gotten a shift?

What happens and how long it can take once you've applied for a Sidekicker shift.
Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

What do I do when I am selected for a shift?

What to do once you're selected for a shift
Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

Can I work on a student visa?

How to manage your 40-hour fortnight working holiday restrictions
Katia Oversby avatar
Written by Katia Oversby
Updated over a week ago

How do I complete my timesheet?

How and when to complete your timesheet
Bianca Jafari avatar
Written by Bianca Jafari
Updated over a week ago

How do I confirm my shift?

A bit about our text confirmation system, how it works, and why we use it.
Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

How can I remove my application from a Sidekicker job?

What to do if you can no longer make it to a Sidekicker shift.
Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

What do I do if I can't contact the client on a shift I've been hired for?

If you have a question about one of your shifts and you can't get in contact with the client, our support team is here to help!
Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

What do I wear to a hospitality shift?

What do clients expect me to wear?
Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

How can I navigate my dashboard?

Open, applied, active, awaiting review, completed and passed projects
Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago
Policies And Responsibilities

Sidekicker Performance Policy

This is a detailed summary of the Sidekicker Performance Policy your account is privy to while using the Sidekicker platform.
Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

Your responsibilities as a Sidekick

How withdrawing from a shift affects you
Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

Work Health, Safety & Wellbeing Policy

An overview of Sidekicker's health & safety objectives, action plans, responsibilities and action plans.
Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

Workplace Bullying Policy

Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

Anti-Discrimination and Sexual Harassment Policy

Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

Drug and Alcohol Policy

An overview of Sidekicker's drug & alcohol policies, your responsibilities, and how to access support.
Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

Grievance Resolution Policy

How to escalate a complaint, concern or problem, Sidekicker's processes for resolution, and action plans.
Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

Social Media Policy

Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

How is my star rating determined?

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Written by Steph Drilon
Updated over a week ago

Sidekicker Staff Interaction Policy

The policies and guidelines surrounding your interactions with Sidekicker staff, including city staff, supervisors, and support staff.
Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

Why did I receive poor feedback about my Sidekicker shift?

Information about why you may have received poor feedback, a low star rating, or a performance infraction for your recent Sidekicker shift.
Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

What if a business contacts me outside of Sidekicker to offer me a shift?

What to do if a client offers you a shift outside of the Sidekicker platform.
Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

Why do I need to complete a Vaccine Preventable Disease (VPD) Evidence Form?

Charlotte Hill avatar
Written by Charlotte Hill
Updated over a week ago

Do I need to have an AHPRA registration number to work as a nurse on Sidekicker?

Bianca Jafari avatar
Written by Bianca Jafari
Updated over a week ago

Claiming workers compensation in NSW

How to claim workers compensation if you are a NSW Sidekick injured on a shift
Bianca Jafari avatar
Written by Bianca Jafari
Updated over a week ago

Claiming workers compensation in VIC

How to claim workers compensation if you are a Victorian Sidekick injured on a shift
Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

Claiming workers compensation in QLD

How to claim workers compensation if you are a Queensland Sidekick injured on a shift
Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago

Claiming workers compensation in WA

How to claim workers compensation if you are a Western Australian Sidekick injured on a shift
Steph Drilon avatar
Written by Steph Drilon
Updated over a week ago