For Sidekicks

Tips for completing shifts, how payment works, and how to stay safe while working shifts through the platform.

48 articles in this collection
Written by Jane Bell, Steph Drilon, and Kjerstin Whiteley
Before My Shift

What happens when I apply for a shift?

How to apply for a shift, how long your application can take, how to withdraw your application, and why applied jobs may disappear.
Written by Jane Bell
Updated over a week ago

What's the difference between set shifts and ongoing jobs?

What to do if you're selected for a set shift vs. an ongoing shift, and how ongoing jobs work on the Sidekicker platform.
Written by Jane Bell
Updated over a week ago

Can I apply for two jobs which are scheduled for the same time?

Written by Jane Bell
Updated over a week ago

How long will it take to find out if I've gotten a shift?

What happens and how long it can take once you've applied for a Sidekicker shift.
Written by Jane Bell
Updated over a week ago

What do I do when I am selected for a shift?

What to do once you're selected for a shift
Written by Steph Drilon
Updated over a week ago

How do I confirm my shift?

A bit about our text confirmation system, how it works, and why we use it.
Written by Jane Bell
Updated over a week ago

How can I remove my application from a Sidekicker job?

What to do if you can no longer make it to a Sidekicker shift.
Written by Jane Bell
Updated over a week ago

What do I wear to a hospitality shift?

What do clients expect me to wear?
Written by Steph Drilon
Updated over a week ago

How can I navigate my dashboard?

Open, applied, active, awaiting review, completed and passed projects
Written by Steph Drilon
Updated over a week ago

What do I do if I can't contact the client on a shift I've been hired for?

If you've been selected for a shift and haven't been able to contact the client, we recommend reaching out to our Support team.
Written by Jane Bell
Updated over a week ago
Policies And Responsibilities

Sidekicker Code of Conduct

The Sidekicker Code of Conduct
Written by Steph Drilon
Updated over a week ago

Your responsibilities as a Sidekick

How withdrawing from a shift affects you
Written by Steph Drilon
Updated over a week ago

Work Health, Safety & Wellbeing Policy

An overview of Sidekicker's health & safety objectives, action plans, responsibilities and action plans.
Written by Steph Drilon
Updated over a week ago

Workplace Bullying Policy

Written by Steph Drilon
Updated over a week ago

Anti-Discrimination and Sexual Harassment Policy

Written by Steph Drilon
Updated over a week ago

Drug and Alcohol Policy

An overview of Sidekicker's drug & alcohol policies, your responsibilities, and how to access support.
Written by Steph Drilon
Updated over a week ago

Grievance Resolution Policy

How to escalate a complaint, concern or problem, Sidekicker's processes for resolution, and action plans.
Written by Steph Drilon
Updated over a week ago

Social Media Policy

Written by Steph Drilon
Updated over a week ago

Armed Offender Procedures

Armed Offender Procedures for Front of House and Back of House
Written by Steph Drilon
Updated over a week ago

How is my star rating determined?

Written by Steph Drilon
Updated over a week ago

Can I claim workers compensation?

Written by Steph Drilon
Updated over a week ago

What if a business contacts me outside of Sidekicker to offer me a shift?

What to do if a client offers you a shift outside of the Sidekicker platform.
Written by Jane Bell
Updated over a week ago