When can I expect my pay?

Payments are processed weekly and will appear in your account by Friday in the week after your shift.

To ensure you get paid on time, make sure you have completed your Employment Details and Bank Details in your Account Settings. If this information is not completed, your payment will be delayed.

What if I don't get paid?

If for any reason you haven't been paid by the second Friday after you completed a shift, please fill in this form with as much detail as possible. 

Once you've filled in that form, we will endeavour to resolve any pay issues as quickly as we can in time for the next pay run 😊.

If you have any questions at all, don't hesitate to reach out to us via the Sidekicker chat bubble! 

Will I get paid if my job is in Awaiting Review?

As long as you have submitted your timesheet and the job is under 'Awaiting Review' you will be paid for the times you have submitted -- the job doesn't need to be completed.

If your job is Awaiting Review, you will be paid as per the usual pay run above.

Did this answer your question?