We do apologise, as we understand this can be quite annoying!

This can occur for a number of reasons, however it's largely a result of the majority of jobs on the platform filling within an hour of the job being posting. Allowing push notifications on the app is generally a better way of accessing these jobs as appose to email - unfortunately there is a slight delay in these emails being sent, so sometimes you may receive an email from us after the job has already been filled.  

We encourage you to install our iPhone or Android app and make sure notifications are turned on. You can ensure this by logging into your account and updating your notification settings. This way you'll be informed as soon as a new job opens on your dashboard and you'll be able apply straight away! By getting in quick there's a higher chance of your application being successful.

There are a few other common reasons as to why you can't see these jobs on your dashboard after receiving a notification:

The job is accidentally posted to the wrong category
For example, the client may post a job under the category 'Bartender' and then realise they actually require 'Wait staff' after reviewing the posted job details. In this instance the client will update the job post and if you don't have the updated work category approved on your profile, you won't be able to apply for the job despite receiving a notification about it.

The job is accidentally posted to the entire Sidekicker pool
Sometimes jobs are posted to the entire Sidekicker pool when they are actually intended for a smaller group of Sidekicks or an individual person. The client will often realise they've made this error straight after posting the job and will update the job post accordingly.

If you do think there is an issue with the jobs you can see on your Sidekicker dashboard, we encourage you to reach out to our Sidekicker Support team via the blue Sidekicker chat bubble and we'll investigate any potential issues your account might be experiencing. 

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